In response to the Wisconsin Center for Investigative Journalism’s inquiries into an accident involving a 88-year-old woman at a Milwaukee nursing home, the state Department of Health Services launched an internal review, which concluded that state officials did not properly respond. As a result, the department says it has reviewed its intake procedures and made changes to ensure that complaints against nursing homes are triaged appropriately and investigated in a timely fashion.
Tag: Complaints
Posted inA Frail System, Government, Health & Welfare
What to do if you suspect neglect or abuse
Some advice on what to do if you think a loved one has been neglected or abused in a nursing home or assisted living facility.
Posted inWisWatch Blog
Less to complain about?
Wisconsin’s written consumer complaints down in 2009 despite increases nationally