Applicants complain of confusing bureaucracy and long waits as the agency handles thousands of applications over the phone. A Milwaukee woman details her struggle to connect.
Author Archives: Kristin Byrne / TMJ4 News
Kristin Byrne is part of the TMJ4 I-Team. She focuses on consumer investigations: protecting you from scams, giving advice on how to save money, and helping you settle disputes over services and products.
Byrne is a Miami, Florida native who has been in the television business for more than a decade, earning two Emmy awards for her work along the way.
She has worked in Miami, Lancaster County, Pennsylvania, Green Bay, Cleveland and Chicago.