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Wisconsin Watch partners with Gigafact to produce fact briefs — bite-sized fact checks of trending claims. Read our methodology to learn how we check claims.

No.

The highest proportion of veterans who expressed having trust in the U.S. Veterans Affairs Department was roughly 80%, once during President Donald Trump’s administration and once under President Joe Biden.

In quarterly customer experience surveys, done since 2016, the highest “trust” scores were 80.2% in 2021, under Trump; and 80.4% in 2024, under Biden.

The trust scores were lowest, at 55%, when the first survey was done during the first quarter after Trump took office, but rose under Trump.

Trump claimed at a May 1, 2024, campaign rally in Waukesha, Wisconsin, that “we had the highest approval rating in the history of the VA, 92%.”

In surveys about VA outpatient care, begun in 2017, the highest trust scores reached 90% under Trump and nearly 92% under Biden.

This fact brief is responsive to conversations such as this one.

Sources

Google Docs: Terrence Hayes VA email 5/8/24

Rev.com: Donald Trump rally transcript

VA News: Veteran trust in VA reaches all-time high

VA News: Trust in VA among Veteran patients rises to 91.8%, up 6% since 2018

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Tom Kertscher joined Wisconsin Watch as a full-time reporter in October 2024. He started as a fact checker in January 2023 and contributes to our collaboration with the The Gigafact Project to fight misinformation online. Kertscher is a former longtime newspaper reporter, including at the Milwaukee Journal Sentinel. He is a contributing writer for Milwaukee Magazine and sports freelancer for The Associated Press.