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Outbreak Wisconsin chronicles people’s journeys through the coronavirus crisis, exposes failing systems and explores solutions.

Listen to Jessica Barrera’s first audio diary, produced by Bram Sable-Smith for WPR

Before the pandemic, Jessica Barrera worked part-time for an airport shuttle service in Eau Claire, Wisconsin, serving local travelers en route to larger cities like Minneapolis. She cherished hearing stories about the far-off places people had visited.

Jessica Barrera is seen with her son Niko in Eau Claire, Wis. Courtesy of Jessica Barrera

“People tell me about their trips to Italy or Mexico or Iceland — or even just other states,” Barrera said, adding that her financial status would probably prevent her from ever visiting such places. 

Minnesota and Illinois are about as far as she’s gone from home.

The 40-year-old single mother shares a $900 per-month apartment with her 10-year-old son Niko. Groome Transportation laid her off when the shuttle service shut down because the pandemic halted travel. The Wisconsin Department of Workforce Development denied her unemployment insurance claim because she receives federal disability benefits due to her rare blood disorder and a history of depression stemming from family tragedies. In 2013 Wisconsin banned laid-off recipients of federal disability benefits from also receiving unemployment benefits.

After three months without a working wage — and a credit score that plunged when she maxed out her credit card to keep her apartment  — Barrera started a new job on June 6, working in marketing services at Menards on the weekends. 

“Who would have ever thought going to work you have to wear a mask to get in?” Barrera reflected after her first weekend on the job. “When you come back from lunch you have to get your temperature taken again.”

Menards requires her to wear a mask. In March she bought thick, cloth masks that seemed like a good idea in the chillier weather. She is reconsidering that choice after wearing them for hours in June.

“It gets really hot really fast.”

Barrera enjoys her lunch breaks, where she gazes at a waterfall fountain and water wheel next to a bench right outside of Menards. The setting offers a moment to be alone, clear her mind and “just be.”

Earlier in the week Barrera went in for training and got off at 8 p.m. Her adult son, who is out of the house, had been watching Niko. When she called to announce she was driving home, she learned they had joined thousands of other Eau Claire residents in protesting police brutality and supporting black lives.  (“Of course keeping social distance,” she was quick to add).

“That was kind of a pretty proud moment for me as a mom — that my kids took it upon themselves to be part of this movement and change that is happening,” Barrera said. 

On Sunday night, after her first two days on the job, Barrera came down with a persistent cough. Her doctor sent her for a COVID-19 test the next day. She got the results on Tuesday. 

“It’s just allergies,” Barrera said. She was thankful to have dodged — for now — the novel coronavirus that has killed more than 115,000 Americans and shut down large swaths of the U.S. and Wisconsin economies. 

With a clean bill of health, Barrera decided to pick up extra shifts at work. But she can’t work too many hours without disqualifying herself from disability benefits — crucial aid that allows her to purchase health insurance through Medicare and sends her a monthly check that covers little more than her rent. 

“There’s so much going on in the world right now it’s kind of overwhelming,” Barrera said. “But it’s really been heartwarming to see all of the care that people have for each other.” 

“We really are all in this together.”

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Bram Sable-Smith joined the Center in 2019 as the Wisconsin Public Radio Mike Simonson Memorial Investigative Reporting Fellow. Before moving to Wisconsin he spent five years reporting on health care at KBIA in Columbia, Missouri and as a founding reporter of Side Effects Public Media, a public media reporting collaborative in the Midwest. He also taught radio journalism at the University of Missouri School of Journalism. Bram’s contributed stories to National Public Radio’s Morning Edition and All Things Considered, American Public Media’s Marketplace and Kaiser Health News. His reporting has received two national Edward R. Murrow awards, two national Sigma Delta Chi awards, a health policy award from the Association of Health Care Journalists among others. Bram is a proficient Spanish speaker and a graduate of Washington University in St. Louis.