October 23, 2012

Campaigns embrace new technologies

The other day, the Wisconsin State Journal ran a wire service item about a minor celebrity who “took to social media to announce the birth of her (son).” It said actress Megan Fox on Oct. 17 used her Facebook page to let the world know of this event, which happened three weeks earlier.

How strange that anyone deemed this particular use of social media newsworthy. Tweeting all through a birthing, perhaps, but not a belated Facebook post.

Modern information technology is transforming society so fast that what was cutting-edge yesterday seems quaint today. Increasingly sophisticated communication methods are being used in all spheres, including politics.

Most candidates for office, and their legions of friends and foes, are pouring resources into what George W. Bush once called the Internets. For instance Rob Zerban, a Democrat challenging U.S. Rep. Paul Ryan, has a full-time New Media director to run his website and oversee social media, including online question-and-answer sessions through a portal called Reddit.

They also are literally buying into these brave new outlets. Since Jan. 1, 2011, state political candidates and their supporters have spent nearly $2.8 million on online advertising, according to the Wisconsin Government Accountability Board’s campaign finance database. That’s more than what was spent on robo-calls, newspaper ads, billboards and brochures combined, but well short of the $54.7 million spent on TV ads.

Dietram Scheufele, a life sciences communications professor at the University of Wisconsin-Madison who studies new information technologies, says campaigns are trying to reach “younger news consumers shifting to online-only diets.” But he adds that approach has been going on for some time — at least as long as people have been using Facebook to announce key life events.

A newer phenomenon, Scheufele says, is placing political ads in media like video games. For instance, the campaign of President Barack Obama purchased an ad in an Xbox 360 Live car racing game, putting his campaign message on a street-side billboard that players race past. The ads were targeted to run in battleground states, including Wisconsin.

But even this, Scheufele notes, is an “old story,” as these things go. That video game was one of 18 that carried Obama campaign ads … in 2008. This year both he and Republican rival Mitt Romney are popping up on video games. And Obama is on the free online game site Pogo.com, which has also carried an ad from Wisconsin’s own Tommy Thompson, now seeking a Senate seat.

Scheufele says what’s truly new, at least for now, is that campaigns “are hiring analysts and strategists to do one-on-one advertising.”

Early this year the Obama campaign ran an employment ad seeking geeks to use “statistical predictive modeling” to “determine which voters to target for turnout and persuasion efforts.” The ad stated: “We will analyze millions of interactions a day, learning from terabytes of historical data, running thousands of experiments, to inform campaign strategy and critical decisions.”

The campaign, Scheufele explains, is collecting and crunching available data on individuals. “All of us produce a significant stream of data,” everything from which books we buy to which blogs we read to “how many seconds we spend looking at that article in the New York Times.”

These data are then used to create profiles for the purpose of “microtargeting” — deciding which messages to pitch to whom, through emails, direct mail, phone calls and such. Katy Culver, a UW-Madison assistant professor of journalism, calls this approach “Big data, small targets.” Some people are pursued as donors, others as potential converts, and still others as committed voters the campaign wants to keep engaged to ensure turnout.

Schuefele says he hasn’t seen these techniques used in local races or even high-profile Senate contests like the one between Republican Thompson and Democrat Tammy Baldwin. But what he really means is, he hasn’t seen this yet.

“If that doesn’t change in four years,” he says, “I’d be very surprised.”

3 thoughts on “Campaigns embrace new technologies

  1. Pingback: Campaigns embrace new technologies – WisconsinWatch.org | WiTech Trends

  2. This article terrifies me.

    How can ordinary people even THINK of running for an elected position, with today’s level of complexity and cost?

    I fear these new technologies are more nails in democracy’s coffin. It’s getting easier and easier for truly scary candidates to mislead voters and win elections they would otherwise never win.

    One implication of targeted, personalized campaigns is that everyone will be receiving DIFFERENT MESSAGES, but no one will know what anyone else is seeing, hearing or reading.

    Yikes!

    No one will see a candidate’s complete campaign message, so candidates will be free to say exactly what each voter wants to hear, no matter how inaccurate or incomplete it is, or how it contradicts the candidate’s actual record, or how it contradicts the candidate’s completely different messages to other individual voters.

    At the same time, each candidate’s opponents will also be able to send a bewildering array of tailored messages to mislead, undermine, and confuse each INDIVIDUAL supporter of the candidate.

    And if voters complain about dishonesty, who will hear THEIR messages? Our society is fracturing in so many directions that there are fewer and fewer central information sources or trustworthy news media “referees.” We’re living in different “communities” even when we actually live right next door to each other on the same street.

    Our primary social bonds seem to be shifting to worldwide virtual connections, which is probably a plus for world peace, but it divorces local voters from the local geography served by elected officials. How will local officials be able to understand, communicate with, and faithfully represent such a disconnected, hodge-podge population of voters with such wildly divergent or competing views … who all get their information from different sources?

    How will real communities find common ground and make decisions regarding important local public policies in the shadow of such a pervasive and fractured virtual society?

    Campaigns will soon be (or already are) so confusing and overwhelming that no one will be able to keep track of, or fact check, the millions of unique messages being generated everywhere.

    Dirty tricks will become so common that soon no one will fully trust anyone’s message, and even more people will just stop voting.

    I use computers every day and feel fairly competent, but I still don’t understand much of what’s happening in social communication these days (or WHY it’s happening … so much of it seems a pointless waste of time). I’m worried and wondering what the long-term political implications will be of the increasingly large differences between young and old voters.

    I’m older (56) but I could still have another 30 years of technological confusion, irritation, and fear ahead of me.

    I’m not enjoying the prospect.

  3. Pingback: Links 10/25/12 « naked capitalism

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